feras.me / security

// Practice Area

OT & Enterprise Security Architecture

I have spent 29 years on the operator side of security — inside government ministries and critical water infrastructure, not in a consultancy writing recommendations for someone else to ignore. This page describes how I actually approach the work, and what it produced.

OT / ICS security ISO/IEC 27001 Cyber risk Business continuity NESA / NCRMF
Current role
VP of Digital Infrastructure, TAQA Water Solutions (2026 – present)
Previously
CISO, TAQA Water Solutions (2017 – 2022)
Based in
Abu Dhabi, United Arab Emirates
Core certs
(ISC)² CISSP · ISO/IEC 27001:2022 Lead Implementer · ISO 31000 Advanced Lead Risk Manager · CBCI 7.0
Sector
Water utilities, industrial operations, government

Why OT security is a different discipline

The single most expensive mistake I see is treating an industrial network as an office network with unusual hardware attached. The threat models genuinely diverge, and the divergence is structural rather than cosmetic.

In enterprise IT, confidentiality usually leads. In operational technology, availability and physical safety lead, and everything else is negotiated around them. A patch that reboots a domain controller costs you an irritated afternoon. A patch that reboots a PLC governing a chlorine dosing pump is a safety event. That asymmetry cascades into every decision downstream.

DimensionEnterprise ITOperational technology
Priority orderConfidentiality → Integrity → AvailabilitySafety → Availability → Integrity
Asset lifecycle3–5 years15–25 years
Patch windowHours to daysScheduled outages, often annual
Endpoint agentsAssumedFrequently impossible
Failure costData loss, downtimePhysical damage, environmental, safety
Primary controlPatch + detect + respondSegment + monitor + control change

The practical consequence: in OT you buy security through architecture, because you cannot buy it through patch velocity. Zone and conduit segmentation, passive traffic monitoring that never touches the process, one-way data flows to the historian, and disciplined change control do the work that endpoint tooling does elsewhere.

What I have actually built

ISO 27001 certification in 10 months

Typical first-time certification runs 12 to 18 months. We closed it in 10. Three things made the difference, and none of them was working harder:

Cutting RTO and RPO by 70%

Re-engineering the disaster recovery architecture reduced both recovery time objective and recovery point objective by 70%. The gain came almost entirely from confronting a gap most organisations quietly tolerate: the difference between the RTO written in the policy and the RTO the infrastructure can actually deliver. Most DR plans have never been executed end to end under realistic conditions. Once you test properly, the real number is usually several multiples of the documented one, and fixing that gap is where the improvement lives.

Securing 18 distributed sites

Designing private 5G and M2M network architecture across 18 distributed OT/SCADA sites is fundamentally a segmentation problem wearing a connectivity costume. Every new link between sites is a new lateral movement path, so the network design and the security architecture have to be the same document — drawn by the same people, at the same time. When connectivity is designed first and security is retrofitted, you get a flat network with a firewall bolted to the edge, which is the topology behind most published OT incidents.

Governance that survives contact with the business

As CISO I chaired the Information Security Committee, implemented the UAE National Cyber Risk Management Framework (NCRMF), and brought Information Assurance to 100% compliance. The durable lesson: a security committee that only reviews incidents becomes theatre within two quarters. One that reviews risk acceptance decisions — with named owners and expiry dates on every accepted risk — stays relevant, because it forces the business to re-confirm its appetite rather than letting a one-time exception quietly become permanent.

How I think about cyber risk

A risk register that nobody argues about is a risk register nobody believes.

Quantification matters less than provoking a real conversation about consequence. If a business unit head cannot articulate what a given failure costs them in operational terms, the control protecting against it will be the first thing cut in the next budget cycle — regardless of the score it carries in the register.

Three positions I hold, having watched each one tested:

  1. Compliance is a floor, not a ceiling. ISO 27001 and NESA tell you the minimum defensible posture. They do not tell you your actual exposure, because they cannot know your process.
  2. Untested recovery is not recovery. Backup success rates measure the backup job, not your ability to restore. Only a full restore under time pressure measures that.
  3. Vendor risk is your risk. In OT the integrator often holds remote access that exceeds anything your own staff have, and it is often the least monitored path into the environment.

Regulatory frameworks I work within

ISO/IEC 27001
Information security management — certified implementation and ongoing operation
ISO/IEC 42001
AI management systems — increasingly relevant as AI enters regulated operations
ISO/IEC 20000-1
IT service management — Lead Auditor and Lead Implementer
ISO 31000
Enterprise risk management — Advanced Lead Risk Manager
NESA / UAE IA
UAE Information Assurance Standards for critical national infrastructure
NCRMF
UAE National Cyber Risk Management Framework
ADDA
Abu Dhabi Digital Authority requirements
CBCI 7.0
Business continuity — Business Continuity Institute

Frequently asked

What is the difference between OT security and IT security?

IT security optimises for confidentiality first; OT security optimises for availability and safety first. In an OT environment a patch that reboots a controller can halt production or endanger people, so change windows run to months rather than hours, asset lifecycles run 15 to 25 years, and much of the equipment cannot run an endpoint agent at all. OT defence therefore leans on network segmentation, passive monitoring, and rigorous change control rather than on patching speed.

How long does ISO 27001 certification take?

Typically 12 to 18 months for a first certification. I directed one in 10 months by scoping tightly to systems that genuinely carried risk, reusing existing NESA and UAE Information Assurance evidence, and running risk assessment in parallel with control implementation instead of sequentially.

What is NESA compliance?

NESA — now operating as the UAE Cybersecurity Council — sets the UAE Information Assurance Standards that critical national infrastructure operators must meet. It defines mandatory and applicable controls scoped by a sector risk assessment. It overlaps heavily with ISO/IEC 27001, so organisations subject to both should run one control set and one evidence base, not two parallel programmes.

Can you air-gap an OT network?

Almost never, in practice. Genuine air gaps fail the moment the business wants production data in a dashboard, or a vendor needs remote support for a warranty claim. What survives is a well-designed conduit: a small number of deliberately chosen, heavily monitored crossings between zones. Claiming an air gap you do not actually have is considerably more dangerous than admitting to a conduit and instrumenting it properly.

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